The Southern Health and Social Care Trust recently hosted its fifth annual Quality Improvement conference with the theme being ‘Quality Improvement and Transformation’.
Around 300 staff, patients and clients from across the Trust area took part in the event to share best practice across a range of hospital and community services, focussing on improving the patient experience, safety and care and systems and processes. There was a combination of clinical and service user presentations. The 170 poster presentations gave participants the opportunity to present their QI projects and demonstrate their efforts in making healthcare safe, timely, effective, efficient, equitable and patient centered and the audience got to hear how transformation is delivered in Southern Trust.
A number of Health and Social Care Professionals provided presentations showcasing local improvement work. The audience got to experience a live Dragons’ Den and they watched their colleagues pitch innovative ideas to improve Patient Experience. The ‘Drop in Quality Improvement Cinema’ gave the audience an overview of successful improvements that have been implemented throughout the Trust and they really enjoyed the colour breathing sessions. The Trust’s Occupation Health Team also set up a flu clinic and administered the flu vaccination to staff.
Opening the event, Trust Chief Executive Shane Devlin said: “In the Trust we are committed to providing safe, high quality care with compassion and our staff are dedicated to continually improving their services to ensure that patients and clients are always receiving the best possible care that we can offer.
Today’s event highlights some of the amazing work that is being carried out by our staff across the complete spectrum of our health and social care services to deliver high quality services, and also to continuously improve them.
“It is particularly important to hear from staff about what works well and where they can see room for improvement and of course we greatly value the views of our patients and clients who have so honestly shared their experiences with us which is vital for all continuous improvement.”
Jacqueline Morton, Head of Continuous Improvement commented: “I would like to thank everyone who took the time to produce and display a poster presentation. Winner of this presentation was John McNally, Pharmacist. The theme of John’s poster was ‘Evaluating the Impact of a dedicated Clinical Pharmacist in the first Trust managed GP Practice’. Following our unique ideation and team building challenge in a live Dragon’s Den the overall winning prize was awarded to the “Tea Angels” at Ward 2 Lurgan Hospital and South Tyrone Hospital.
“We were delighted that Mr Richard Pengelly, Permanent Secretary, DHSSPS dropped by to experience the wealth of improvement and innovation undertaken in Southern Trust.
“We raised £416.38 and €6.10 from donations in lieu of refreshments for our Charity Partners - PIPS Hope and Support and PIPS Upper Bann. This money will be used to help them provide crisis counselling to support vulnerable people who are at risk of suicide and people who self-harm in the Southern Trust area.”
To find out more about Quality Improvement contact Jacqueline Morton, Head of Continuous Improvement on Tel: 028 3861 4157 or email: Quality.Improvement@southerntrust.hscni.net